By integrating content in a findability layer with the help of the RNA Toolset, our clients get more out of their existing and newly created content. Key is the improvement of online findability and the ease to realize this. The RNA Toolset provides our clients with an environment for their content on which they can build exciting new applications and thus extend their role as knowledge provider.
Once integrated in an RNA environment, clients can find and retrieve content in various, intuitive ways:
Text and concept search: users can search for content based on single search terms, complete sentences or partial terms combined with wildcards. They can search the entire reference network or refine their search by specifying in which parts they want to search. The search engine not only finds exact matches to the search terms but also synonyms and even matching terms in different languages, enabling users to look for content, based on their own linguistic preferences.
Facet search: with the facet search functionality users can utilize the property values of items in the RNA environment to efficiently narrow down the scope of their search with only a few steps, which always results in a set of highly relevant content items.
Tracking and workflow monitoring: the tracking data that is added to every content item when it's being created, edited or moved can be used for outside-the-system workflow monitoring. The tracking functionality generates overviews of which system user has performed which specific actions on certain content items during a marked out period.
The RNA environment can be seen as a middle layer between the local systems and content of clients on one end and user interfaces for end-users to search and retrieve that content on the other. The RNA environment and Toolset provide clients with two important features to service these end-user interfaces.
Publishing API: through the publishing API clients can connect their own web interfaces to their RNA environment. The API enables clients to equip their interfaces with some of the same functionalities that the RNA Toolset has to offer, such as text search, concept search and facet search. With the help of the API different outside-the-system user portals can be connected to an RNA environment, each designed to meet the demands of specific target groups or specific purposes. A good example of such a portal is the Dutch Species Register, which behind its simple and pretty interface has an extensive back office and supplying partner network.
Cross-domain publishing: Content from different RNA environments can easily be combined and published as integrated resources. This enables clients who use more than one RNA environment to virtually combine their information into knowledge clusters that can shed new light on old issues. This also provides the means to develop inter-organizational web initiatives, such as cross-domain knowledge tanks and online expositions.